The Holman Group - Provider Manual
Please remember that each client’s benefit plan has specific program options and limitations.
Should the provider feel that a different treatment modality such as hospitalization, residential treatment, day treatment, intensive outpatient services, psychiatric or medication evaluation is indicated for a Holman referred client, the provider MUST contact the Management Department TO REQUEST SUCH A REFERRAL.
To recommend a different course of treatment for a Holman client who has only seen you for an assessment session, contact the Care Access Department. To recommend a different course of treatment for a Holman referred client who is in ongoing treatment, contact the Care Management Department.
PLEASE NOTE: It is crucial that we are able to reach the provider at all times. Please keep the Provider Relations Department current on all telephone, pager and address information. Additionally, the Provider Relations Department must receive and have on file a copy of the providers’ current license as well as liability/malpractice insurance information. We are unable to assign cases to any provider whose license and/or liability/malpractice insurance has lapsed. Please notify the Provider Relations Department in advance of any absence, vacation or change in availability. The Provider Relations Department may be reached on weekdays from 8:00 a.m. to 5:00 p.m. (PST) at (818) 704-1444, Nationwide at (800) 321-2843.