The Holman Group - Provider Manual

Introduction

Welcome to The Holman Group family of health care professionals. The Holman Group's Employee Assistance Program (EAP) and Membership Aid Plan (MAP) are composed of a nationwide network of behavioral healthcare professionals who offer a comprehensive program of mental health and chemical dependency assessment, referral and treatment services.

In addition to EAP/MAP services, The Holman Group also serves as a managed mental health/chemical dependency plan for many of its clients. As a managed care organization we offer treatment authorization, care management and utilization review for the following treatment modalities:

• Information and Referral Services
• Group Therapy Services
• Individual Outpatient Services
• Intensive Outpatient Therapy
• Psychological Testing
• Psychiatric Evaluation/Medication Management
• Day Treatment
• Residential Treatment
• Alcohol/Drug Rehabilitation
• Detoxification
• Hospitalization

This Provider Manual outlines those procedures which will enable you to function effectively as a Holman contracted provider. Additionally, the Provider Relations Department is available to assist you with any questions or concerns. The Provider Relations Department can be contacted by calling (818) 704-1444 or (800) 321-2843 (nationwide) Monday through Friday from 8:00 a.m. to 5:00 p.m. P.S.T. Below is a description of the activities and services of the various departments within The Holman Group.

Note: Client denotes Enrollee and/or Eligible Dependent.

Provider Manual Table of Contents