Provider Manual - Critical Incident Stress Debriefing (CISD/CISM)

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The Holman Group Contact Information

To contact us by mail, please write to:
The Holman Group
9451 Corbin Ave., Suite 100
Northridge, CA 91324

To send a secure message to any of our departments, please select a department below:

The Holman Group - Managed Behavioral Health Care

The Holman Group - Provider Manual

Critical Incident Stress Debriefing (CISD/CISM)

The CISD/CISM program is a special group counseling plan to help police officers, paramedics, emergency medical technicians, emergency service personnel, bank personnel, and others to deal with excessive distress caused by incidents which are particularly traumatic. This program provides licensed counselors who are available 24-hours a day, seven days a week to meet with employees on site or in the counselor's office to help the employees debrief and distress following a traumatic incident.

Guidelines When Conducting Onsite Services/CISM:

Should read guidelines for provider when conducting On-site services/CISM

Accepting an Onsite Assignment

Verify that you have contact persons’ name and phone number.
Verify correct address to On-site location.
Verify times and dates you have agreed to.
Check for any additional information you think you might need with the Account Executive at Holman.

Preparing for an On-Site:

Dress Code:

Business Attire required
Men should wear a suit with matching coat and pants, appropriate shirt and tie. Women should wear matching jacket with skirt or pants and appropriate top.

Relaxed Professional
Men should wear suite pants, with appropriate shirt and either a sweater or tie and sport coat. Women should wear dress skirt or dress pants with appropriate top or sweater.

Punctuality and Time:

A. It is very important for the intervention to start on time. You should allow enough time to get to On-Site location, park, deal with any security measures, and be able to identify your contact person upon arrival.

B. If for any reason you expect to be late or unable to keep your schedule time, contact The Holman Group immediately (800) 321-2843 and speak with client services or the Account Executive.

C. If you are asked to remain at an On-Site passed your schedule time please notify The Holman Group, and identify the person requesting the extended stay.

Communication:

It is important that you communicate to The Holman Group any changes in your availability or any schedule changes requested of you by the account representative as soon as possible. Call (800) 321-2843 and speak with client services or the Account Executive.

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